CUSTOMER SUPPORT
An absurdist tour through a help desk that has answers for everything except the right question. Directed with AI by Ege Berkin Akdağ. May 2026.
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Dialogue & Transcript
Text auto-generated from this drama's subtitles. Paid episodes show selected quotes only.
And when exactly did the issue begin?
Can you confirm the indicator light is currently red and not amber?
And approximately how many people are currently present in the facility?
OK, and are both keys currently inserted?
Sir, I'm gonna place you on a brief hold while I contact escalation.
Before we proceed, I just need to verify one final detail.
Everything resolved?
Full transcript
Thank you for calling Strategic System Support. This is Daniel speaking. How can I help you today? OK, sir, I understand. Before we begin, can I please have your customer ID number? And when exactly did the issue begin? OK, sir, I'm just gonna walk you through a few troubleshooting steps. Can you confirm the indicator light is currently red and not amber? OK, that usually happens after multiple failed authentication attempts. No, sir. I understand your frustration.
And approximately how many people are currently present in the facility? Now, I need you to verify both operators are physically present. OK, and are both keys currently inserted? Sir, I'm gonna place you on a brief hold while I contact escalation.
Ask him to confirm whether this is a civilian or military account. Before we proceed, I just need to verify one final detail. Can you confirm whether this is a civilian or military account? Understood. I've successfully reset the sequence. Everything resolved? Yeah. Guy almost wiped off half a continent because he forgot his credentials.
